Return & Exchange

Return & Exchange Policy

  • Milkwithlove operates based on high trust between us and our customers.
  • We provide 100% Satisfaction Guaranteed on all items purchased with Milkwithlove
  • Products can be exchanged within 5 days provided that the products are in new and original condition. Postage fees to be bounded by customers.
  • Unless at an event, it is a fault at our own part. In such circumstances, we will pay for all postage incurred. If you have received a wrong or faulty order, please contact us at sales@milkwithlove.com.my
  • Milkwithlove  will ensure that correct items are mailed out.
  • Milkwithlove products will be carefully inspected to ensure quality before mailing out.

Please take note that EXCHANGES are inspected upon receipt/invoice and will only be made once customer has mailed back the item(s) in good condition. Items must not have been worn, washed, altered and must have all originals tags attached and in original packaging. Items with fragrances, snags, rips, make-up stains, odors (i.e. cigarette smoke) or other damages will result in the item being returned to you.

  • Please take note that REFUNDS will be made within 5 WORKING days.

For returns & exchanges, please email us within 3 days from the date of receiving the product.

  • Returns for refund will only be accepted within 5 days of the customer receiving the product.
  • Strictly no refunds will be issued after 5 days of receiving the products.